Privacy Policy

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, company name, and shipping/billing addresses when you create an account.

Order Information: Product selections, order history, and payment details when you make a purchase.

Communication Data: Messages, inquiries, and feedback you send us through our website, email, or WhatsApp.

Technical Information: IP address, browser type, device information, and browsing activity through cookies and similar technologies.

We use the information we collect to:

Process and fulfill your orders, including shipping, payment processing, and customer support.

Communicate with you about orders, products, services, and promotional offers.

Improve our website, products, and services based on your feedback and usage patterns.

Comply with legal obligations and protect against fraudulent or unauthorized activity.

Send periodic emails about new products, special offers, or other information we think you may find interesting (with your consent).

We use cookies and similar tracking technologies to enhance your browsing experience.

Essential Cookies: Required for the website to function properly, including shopping cart and login sessions.

Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve performance.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

We use Stripe as our secure payment processing partner.

Stripe handles all credit card and payment transactions with industry-standard encryption.

We do not store your complete credit card information on our servers.

All payment data is processed directly by Stripe in accordance with their privacy policy.

Stripe is PCI DSS Level 1 certified, the highest level of payment card industry compliance.

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Service Providers: Trusted third-party companies that assist in operating our website, conducting business, and serving you (e.g., shipping carriers, payment processors).

Legal Requirements: When required by law, regulation, or legal proceedings.

Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice provided to you.

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information.

These measures include SSL encryption, secure servers, regular security assessments, and access controls.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

We regularly review and update our security practices to ensure the ongoing safety of your information.

If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal data in certain circumstances.

Restriction: Request restriction of processing of your personal data.

Portability: Request transfer of your data to another organization.

Objection: Object to the processing of your personal data for certain purposes.

Withdrawal of Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information provided below.

Your information may be transferred to and processed in countries other than your country of residence.

Sialkot, Pakistan is our primary location for data processing and storage.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

By using our website, you consent to the transfer of your information to Pakistan and other countries where our service providers operate.

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

Your continued use of our website after any changes constitutes acceptance of the updated policy.