Question 1

What types of dental instruments do you manufacture?

Accepted Answer

We manufacture a comprehensive range of dental instruments including diagnostic tools (explorers, probes, mirrors), endodontic instruments, restorative instruments, periodontal scalers and curettes, surgical instruments, root elevators, luxators, and extracting forceps.

Question 2

Are your instruments ISO and FDA certified?

Accepted Answer

Yes, all our instruments are ISO 9001 and ISO 13485 certified, and FDA registered. We maintain strict quality control throughout the manufacturing process.

Question 3

Do you offer custom manufacturing and private labeling?

Accepted Answer

Absolutely. We specialize in OEM and private label manufacturing. We can produce instruments to your exact specifications, including custom branding, packaging, and labeling.

Question 4

What is your shipping policy and delivery time?

Accepted Answer

We ship worldwide with secure packaging and tracking available. Standard delivery takes 7-14 business days depending on your location. Express shipping options are also available.

Question 5

What warranty do you offer on your instruments?

Accepted Answer

We offer a 1-year free replacement warranty on all our dental instruments. If any instrument fails due to manufacturing defects, we will replace it at no additional cost.

Question 6

What materials are your dental instruments made from?

Accepted Answer

Our instruments are crafted from premium German-grade stainless steel (AISI 420 and AISI 410). This material provides excellent corrosion resistance, hardness, and durability for long-lasting performance.

Question 7

How can I place a bulk order?

Accepted Answer

To place a bulk order, simply contact us via WhatsApp at +92 309 001 3786 or email us at contact@sialmedindustry.com. Our sales team will provide you with a detailed quote.

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